Privacy Policy

Effective Date: August 28 2023

This Privacy Policy describes how Bird Collective (“we”, “us” or “our”) collects, processes, and discloses an individuals (“you” or “your”) Personal Information when you visit our site, make a purchase from us, or engage with us otherwise.

By accessing our site, making a purchase, or communicating with us, you agree to the collection, use, and processing of your information as described in this Privacy Policy.

 

Collecting and Using Personal Information

We refer to any information about an identifiable individual or reasonably capable of identifying an individual as “Personal Information”.

 

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, providing customer support, and keeping you up to date on Bird Collective.

 

Information collected directly from you

We collect Personal Information that you give to us when you make a purchase, create an account, subscribe to communications from us, or otherwise interact with us. This includes your name, shipping and billing address, telephone number, and email address. This information is shared with Shopify, which powers our store (see more information on Shopify below).

 

Information collected automatically on our site

We use common information-gathering tools -- including cookies, web beacons, pixels, and similar technologies -- to collect information that may contain Personal Information as you navigate our Site or interact with emails we have sent to you. These include version of web browser, IP (Internet Protocol) address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

 

Other sources of Personal Information

We may collect information from you when you communicate with us for support or for other purposes.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

 

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. For more information Shopify’s GDPR compliance, see here: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Targeted Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or similar technologies.
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

 

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.birdcollective.com/policies/terms-of-service

Retention

When you place an order through the Site, we will retain your Personal Information for our records for a reasonable amount of time. 

Minors

We do not intentionally collect Personal Information from minors. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Changes

We may update this Privacy Policy as reflected in the Effective Date posted at the top of the policy.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a request regarding your Personal Information, please contact us by e-mail at support@birdcollective.com or by mail at: 

Bird Collective, 535 Flatbush Ave., #312, Brooklyn NY 11225, United States