Shipping & Returns
Shipping and Processing Times
Please allow 2-6 business days for your order to be processed for shipping. After processing, the average shipping time is about 3-4 business days (with the exception of patches, see below) for domestic orders.
Vintage items, accessories, and patches ship separately.
Patches are shipped via USPS. To keep shipping costs low for our customers, we do not ship small patch orders with tracking. For domestic orders, pease allow 5-15 business days after notification of shipping to receive it in your mailbox, For international orders, please allow 10-28 business days.
International Shipping
We ship internationally, and orders typically take up to 28 business days to reach their destination. Please be aware that your item may be held at customs for inspection, delaying the delivery time, and you may be charged a customs fee, import tax or additional charge. Customers are responsible for all customs fees.
Pre-Shipment
If your order is stuck in pre-shipment that means that the order is in USPS possession. Due to the current situation with federal funding cuts and COVID-19, there are increased USPS disruptions in service. USPS delays are not uncommon, and once a package is with USPS, we have no means of tracking it beyond your own. If you have inquiries about your package it is best to reach out to USPS directly.
If you order is still in pre-shipment after one week please contact us and we will do our best to resolve the situation. We know how frustrating delays can be, and are sorry for any inconvenience this has caused.
Changes or Cancellations
If you would like to change or cancel an order please contact us immediately. We may or may not be able to accommodate requests depending on what stage of processing and shipping your order is in.
Incorrect Shipping Address
We are not responsible for incorrect shipping addresses, please double check that your address is correct. If you made an error in your shipping address please contact us immediately to have it changed. We may not be able to change it depending on what stage it is in the process. If your item has already shipped - please reach out to the carrier directly for changes. We can not change shipping addresses with the carrier after your package has shipped. If the item is returned to us due to an incorrect address, we can re-ship it for an additional shipping fee to the correct address. If you decide you no longer want the item that has been returned, we will refund you minus the original shipping cost and a $9 restocking fee.